DELIVERY & RETURNS
Your RUN&FELL order will be wrapped and shipped as quickly as possible. Purchased items will be sent within 3 business days of the order being placed via Royal Mail. Please allow at least one week for your package to arrive; if you still have not received your purchase after 10 days, please notify firstname.lastname@example.org.
Standard UK shipping is free for all orders.
We ship internationally. Packages typically take anywhere from 1-2 weeks to arrive. If you have not received your package within 3 weeks, please notify email@example.com. RUN&FELL is not responsible for customs fees incurred from imported goods. The customer assumes responsibility for any additional charges on rejected packages.
Need to return or exchange for a different size? No problem! Simply get in touch with us via firstname.lastname@example.org to let us know how to accommodate you.
Returns are offered within 14 days after product delivery on items that are unworn, unaltered and in new condition with all tags attached. Please note that we do not refund any shipping charges on the original purchase. Additionally, return shipping charges are the responsibility of the customer.
In order to return an item, please fill out the return form that was included with your shipment and send the package back to us to the returns address.
We strongly recommend that your return is posted using a method that includes tracking and signature confirmation to ensure that we receive the item.